Frequently asked questions
How does it work when I book a picnic?
Our goal is for our clients to have a stress-free experience with their event. Simply book your picnic, arrive and enjoy.
How long can we enjoy our picnic for and what if we leave earlier?
All times are TBD depending on tour, or custom picnic party.
What if the weather is bad for the day we planned our picnic?
Not a worry! We provide a few options for rainy days.
If I cancel my event last minute, can I use the deposit to reschedule?
If you cancel more than 48 hours prior, you can absolutely use your deposit towards your rescheduled event (within 365 days).
When do we pay for the picnic?
To book your picnic, we require a 50% non-refundable deposit. If you do not pay the deposit, your booking will NOT be considered confirmed.
Can I book a picnic a day before the event?
Unfortunately, we need a minimum of 72 hours prior for picnic tours (depending on outsourced availability) and 5 days minimum to book your custom picnic party.
What forms of payment do you accept?
After sending you a digital invoice, you can follow the link to our payment system, which accepts most major credit cards and visa debit.
Can I keep left over food, balloons and fresh flowers I ordered?
Of course! When you order any customized add ons, they are yours to keep and take home.
Can we bring our own food?
You can definitely bring your own food. However, we do not provide any boards or decorative items for the food you bring and all garbage/ food scraps are your resposibility to dispose of.
Will there be washrooms?
If you are choosing a picnic tour, washrooms will be avaialble on site.